RULES & FAQ

RULES & FAQ

๐ŸŒŸ Essential Rules for Your Sky9TV Experience ๐ŸŒŸ

  • One Connection Per Account: Enjoy your subscription on multiple devices, but remember, only one active connection at a time. It's all about giving you the best viewing experience without any interference!
  • No Sharing Allowed: Your account is your personal gateway to entertainment. Please refrain from sharing it with friends or family to maintain the integrity of your exclusive access.
  • Protect Your Account: The power of entertainment is in your hands! Ensure your account details remain confidential to prevent unauthorized access.
  • IP Address Stability: Constantly changing IP addresses? That's a no-go. Stability is key for uninterrupted viewing pleasure.
  • Restreaming is Off-Limits: Our content is crafted for your eyes only. Restreaming our channels is strictly prohibited to preserve content security.
  • Recording Policies: Recording one channel while watching another? That's a double no โ€“ it strains our resources just like simultaneous device streaming.
  • VPN Caution: While VPNs have their place, they're not always compatible with our service. Use them wisely and only with approval from our customer service to avoid any potential hiccups with your account.

๐ŸŽฌ Trial Account Guidelines ๐ŸŽฌ

In addition to the general rules, here are some specific guidelines for trial accounts:

  • One Application Per Household: Keep it unique! One trial per household allows everyone a fair chance to experience our service.
  • Avoid VPNs for Applications: To ensure a smooth trial experience, please apply without a VPN.
  • Single Application Policy: One application is all it takes! If you encounter issues, reach out to us at team@sky9tv.com instead of reapplying.
  • Time-Sensitive Trial: The clock starts ticking the moment the trial lands in your inbox, not when you start using it. Ensure you're ready to dive in!
  • Use Genuine Email Addresses: We appreciate authenticity. Please avoid temporary or disposable email services to ensure you receive all necessary communication from us.

๐Ÿ“บ How to Set Up Your IPTV Account ๐Ÿ“บ

After placing your order, expect two emails: one with your invoice and another with setup instructions. If they don't appear, peek into your spam/junk folder.

๐Ÿ” FAQs ๐Ÿ”

  • I Placed My Order, What's Next? Await two emails: one for your invoice, another with setup details. If the second email takes longer than expected (up to 12 hours), check your spam/junk or reach out to us at team@sky9tv.com.

  • Should I Use a VPN With Your Service? A VPN is not typically recommended. Use it only under guidance from our customer service to avoid potential account issues.

  • My Credit/Debit Card Payment Has Failed, Why? Payment hiccups? Verify your details, try a different card, or opt for a bank transfer. Still stuck? We're here to help.

  • What Is Required to Enjoy Sky9TV Services? Just your favorite device (smart TV, smartphone, PC, etc.) and a stable internet connection. No additional installations needed.

  • Is There Any Physical Installation Required? Absolutely not! Dive straight into your entertainment journey following the setup instructions via email.

  • Am I Signed Up to a Contract? Freedom is key! There's no contract binding you, giving you the flexibility to choose how long you stay entertained with us.

  • What Guarantee Do You Offer? A 99% uptime guarantee ensures your shows go on without a hitch. Any issues? We're quick to respond.

  • Are There Any Performance Issues When Using the System in Different Countries? Our service is global, just like your entertainment appetite. As long as you have internet, you're set to stream!

  • What Data Do You Store About Me? We store only what's necessary for account setup and support. Want to be forgotten? Just let us know.

Your entertainment journey with Sky9TV is about to get EPIC! Dive in and let the shows begin! ๐ŸŒŸ


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